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Simple kindness pays off at Mandalay Bay

Living Life...

Christie Boyd

Issue date: 3/9/10 Section: Opinion
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Christie Boyd
Christie Boyd

Hubby and I were living in upstate New York and looking forward to our trip to Las Vegas for a convention.

Through a comedy of errors we arrived about 2 a.m. We were dismayed to find that our room at Mandalay Bay had been given away!

We were so tired from our long day of travel, and we visibly slumped when the desk clerk informed us of this news. Many others from our flight were really being hateful to him. Freddy told him that he knew he was only doing his job and he was sure he was doing his best. The clerk said, "Wait right here," and disappeared into the back office.

A few minutes later, he reappeared with a big smile on his face and said he had found something for us. He called the bellhop, gave him our gold key card, and told him our room number.

We got on the elevator and the bellhop had to put the key in a slot. We sort of thought that was strange, but we were too tired to really think about it. We rode the elevator for what seemed to be a longer than normal time.

When we got off the elevator, the hallway seemed to be very, very long. We followed the bellhop. He kept going and going and going, just like the Energizer bunny. At the end of that hall were two beautiful doors. He put the key in and opened both doors at the same time as if to say, "Voila!"

We were amazed. Mandalay Bay had put us in a penthouse suite! Right in front of us was a beautiful living room. There was a separate "island room" that had a full bar in it. Behind the bar was a "guest bathroom," as big as most home bathrooms with a toilet, sink and a fainting couch! To the right of the bar was a dining room with seating for 12.

The bellhop led us down a hallway to the left, and there was an office in it with everything you would need to conduct business away from home. Further down the hall, was a beautiful bedroom with a king size bed and beautiful appointments. The bathroom here was out of this world. It had a steam shower with about 20 heads and a tub you could swim in!

We could see the mountains from the dining room, up the Las Vegas strip from the living room, and the light from the Luxor was right next to our bedroom with floor to ceiling windows and electronically controlled drapes.

We were so excited. Freddy went to his convention every day, and I just relaxed in our suite. We were supposed to go out one night with friends. Instead, we had room service with our own butler serving.

The best part was we got to stay in this amazing place for the same rate we would have paid for a regular room.

There is a lesson in this column. Be nice. Act like your mother raised you to.

Sometimes just being nice pays off in a big way! This may never happen again, but in the meantime you'll find me Living Life at GHC and dreaming of our fabulous Mandalay Bay suite!
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